Request info.

[NAME]

[TITLE]

[ADDRESS]

Dear Mr Man,   

Thank you for your inquiry about your current bill. Before we can answer your questions, we need further information from you. We have enclosed a postcard listing the appropriate information we’ll need to verify that our records are correct. 

Your cooperation in completing the card and dropping it back in the mail will help us answer your inquiry as quickly as possible.

Sincerely,

[Signature]

[NAME]

[TITLE]